Refund Policy

Our goal is to provide you with the best yarn and tools for your project.

If an item you received isn't what you were looking for you may exchange  or return for store credit only within thirty (30) days of purchase with original receipt. Items must be in original, unused condition and packaging for a full refund. Discounted items are final sale and cannot be returned. 

We cannot accept returns of patterns, books, gift certificates, discontinued merchandise, sale merchandise, yarn that has been wound or used, or knitting needles and crochet hooks. 

Questions? Call us at (412) 794-8332